Car jack and vehicle lifting guides

Car Lift Support for Professional Mechanics: Planning for Equipment Downtime

When lifting equipment stops working, stop the job and make the area safe. Never attempt an improvised repair while a vehicle or engine is raised. Follow the manufacturer's procedure and keep people clear until the load has been safely supported.

Prepare before something goes wrong

Keep the equipment manual, model and serial number, purchase details and maintenance records together. Record the rated capacity, inspection requirements and the contact details for the manufacturer or a qualified service technician. Confirm support hours and response times with the provider before depending on them.

Describe the problem clearly

Give the support team the model, what happened immediately before the fault, any warning indicators and whether a load is involved. Take photographs only from a safe position. Do not defeat an interlock, alter a pressure setting or exceed the equipment rating to try to finish a job.

Have a workshop downtime plan

A spare tool can help only when it is appropriate for the task and has been inspected. Arrange access to a competent technician and suitable recovery equipment. Keep customers informed about delays and do not resume use until the equipment is safe.

Contact Car Lift Company Canada

For questions about a product or order from this store, use our contact page or email theteam@customersupport.care. Include your product and order details. We do not publish a guaranteed emergency response time or an around-the-clock technical repair service. For immediate danger, keep clear and contact the appropriate local emergency service.

Questions about anything here? Email theteam@customersupport.care and a person will answer.